+ Where should I park and enter the building?

Unplug is located at 12401 Wilshire Blvd. (the north side of Wilshire). We offer our guests parking spaces directly behind the meditation studio (it is $3 with validation, cash only) in addition to the metered on-street parking on Wilshire and South Carmelina. Adjacent Centinela has free two hour parking. Please check the signs for street cleaning days and parking bans. You may enter the studio through the lobby via Wilshire Blvd. or from the rear parking lot.

+ Do I need to bring anything?

Just bring yourself - all you need to meditate is nothing! Some people like to bring an extra sweater or blanket (we sell blankets if you need one). You will meditate using our super comfy custom 5-position floor chairs. You will come check in, hand in your electronics, take off your shoes and be let into class.

+ What should I wear?

You can wear anything you are comfortable in. Some people come in suits from work, some in workout clothes, some in PJs! Remember, "Comfort is queen" when meditating so we encourage warm and comfortable clothes but there is no required dress code.

+ What if I'm late, even by only 1 minute?

We have a strict policy for starting and ending classes on time. Unfortunately, if you are late, you will not be let into class so as to not disturb our meditators. Please always arrive early, plan time for possible traffic, parking, etc.

+ What is your cell phone policy?

No cell phones or electronics are allowed in the meditation room. You will be asked to hand in your devices when you check in. You are welcome to leave them at home/in your car if you prefer, but they will always be safe behind the front desk. It's all about unplugging!

+ Can I bring my kids to class?

Yes but only if they are 16 and older. If they are 14+ they must be accompanied by a parent and have no issues with sitting still or uncontrollable giggling. They will not be permited into our breathwork classes. Children, 15 and under are not permitted to be left in the lobby unaccompanied by an adult. Anyone under the age of 12 can take our wonderful Unplug Kids Program, so please check our schedule! The Dalai Lama once said, "If every 8 year old in the world is taught meditation, we will eliminate violence from the world within one generation."

+ What is the cancellation policy for Contracts and Memberships?

HOW TO CANCEL ELITE, WEEKLY, AND AUTO 5-PACK CONTRACTS:

You may cancel any contract at any time. Please note, in order to stop payments, you must cancel before your next billing date.

• CANCEL VIA THE WHITE UNPLUG BOOKING APP

1. Download the booking app if you haven’t already:
   • iPhone (App Store)
   • Android (Google Play)
2. Open the app and log in with your Mindbody email and password.
3. Tap More at the bottom right.
4. Select Manage or Cancel Contracts.
5. Choose the contract you wish to manage and follow the prompts. If you wish to end your contract at the end of the current billing cycle, please ensure you select Terminate. If you instead wish to cancel at the end of the contract term, select Cancel Auto Renew.

_{If you still need additional support, please email info@unplug.com at least 3 days before your next billing date to avoid being charged for the upcoming month.}

• CANCEL VIA YOUR DESKTOP COMPUTER

1. Visit the Unplug site on Mindbody HERE.
2. Login to your Mindbody account with your email and password.
3. Click Account along the top menu bar.
4. Scroll down and select Manage or Cancel Contracts. Choose the contract you wish to manage and follow the prompts. If you wish to end your contract at the end of the current billing cycle, please ensure you select Terminate. If you instead wish to cancel at the end of the contract term, select Cancel Auto Renew.

If you need visual assistance, please watch this video tutorial HERE on how to self cancel your membership.

_{If you still need additional support, please email info@unplug.com at least 3 days before your next billing date to avoid being charged for the upcoming month.}

Refunds: Refunds for contract dues are not provided. To avoid being charged for the next billing cycle, please cancel through your Mindbody account on a desktop or in the Unplug Studio Booking App (iOS, Android) no later than the day before your renewal date.

+ What is the freeze policy for Memberships?

WEEKLY MEMBERSHIP:

We do not accept freezes on the Weekly Membership. You may cancel and reactivate your Weekly Membership at anytime.

ELITE MONTHLY MEMBERSHIP:

All freeze requests for the Elite Monthly Membership must be sent in writing via email to info@unplug.com at least 7 days before the end of the month. You may freeze your membership for up to three months per year. Please note: suspensions can only be honored for full months at a time — for example, you cannot pause a membership in the middle of a month; it must be for an entire calendar month.

+ What classes are good for beginners?

All of the classes are designed for new students, but can also work for the pro. The classes meet you wherever you are.

+ Why should I meditate?

If you want to be able to focus on demand, access calm, have more control over your brain, you're going to want to meditate. The benefits of meditation are endless and scientifically proven. Visit our 'Why meditate' page to learn about all the science and benefits.

+ What if I can't sit still?

That's okay. We won't hit you with a stick (like they would at a zen monastery). Here, we just ask you to move mindfully to reposition.

+ What if I can't stop thinking?

Thinking is natural in meditation. In fact, the practice is noticing what you're thinking, being aware of what you're thinking, and then redirecting your focus to a single focal point that your teacher will guide you to. Think of it like bicep curls but for your brain. The more you do this the more you will actually strengthen and grow your brain.

+ What if I fall asleep?

Falling asleep during meditation is very common. If you fall asleep and are making disruptive noises, the teacher or your neighbor will gently wake you up.